Uccx Compatibility Matrix

3a) in OS Administration under > Software Upgrades > Installation/Upgrade > Chose the Remote File system where your device pack is located. The Ecolibrary™ Matrix Distinguishing Between Greenwashing & Serious Green Gaia Product Profile Using LCA as a Decision Making Tool Distinguishing Greenwashing from Serious Green Introducing The Green Standard Environmental Product Declaration System Manufacturer Education on LCA as a Decision-Making Tool. Refer to the Cisco Unified CCX Compatibility Matrix for the list of supported database servers. Supported Browsers (top) (FN4) Includes the Cisco provided gadgets for MediaSense, Multisession gadget for email and chat, and others that are provided as part of the Unified CCX solution. 5 installation guide does not show UCCX 9. People who are concerned with stability and reliability should stick with a previous release or wait for Mesa 19. Agent Greeting requires at least Unified CM 8. 1100 new installation. Enable qualified users to log on anywhere, anytime to the Web-based directory to perform a variety of important updates, manage scheduling, send messages, and perform directory searches. Unified CCX Software Compatibility Matrix for 10. As any good upgrade goes, it wasn't without some significant drama…. 2 upgrade | uccx 11. 5, but the second table is for Workforce Optimization, the call recording software. 0(2) being supported. x does nots support Informix as an Enterprise database. Get MigrationFX Full Version From Cisco for free. Compatibility with Terra 0. Our premier product, VistaPoint attendant consoles for Cisco, has been in use on thousands of desktops around the world since its release in 1996. Web-Based On-Call Scheduling. The K2 blackpearl Compatibility Matrix empowers the organization to make an informed decision on the upgrade path required and potential pitfalls. A real handy tool to Sync Lotus Notes Calender with your Google Calender. For home agents, set Jabber to Extend Mode so that the agents can select or edit the remote destination number. 6 | uccx 11 | uccx 11. x environment. Technical Cisco content is now found at Cisco Community, Cisco. 2 on the compatibility matrix page links to an internal URL and fails to load Conditions: Not on a Cisco internal IP View Bug Details in Bug Search Tool Why Is Login Required?. Compatibility Matrix for Unified CCX - DocWiki. The Spok Solution in Cisco Healthcare Environments. Agent Desktop Software for Cisco UCCX & UCCE. 0(Exsi) "Cisco Unified Communications Manager Software Compatibility Matrix" A uccx script can decide if. Washington D. MigrationFX auto detects that the phone has been replaced and moves across the configuration of the old phone, including speed dials, services and button templates to the new phone. This banner text can have markup. Das sind Weiß (kein Punkt), Schwarz, Gelb, Cyan, Magenta, Rot, Grün und Blau. Possibly this is the reason the AXL is not getting authenticated. Archive for the 'UCCX' Category. Expertise in core tasks such as the deployment of CUCM Clusters, Call Manager and Call Manager Express, Cisco UCCX, Unity Express, Cisco Unified Presence (Cups/IM & Presence) and writing scripts in UCCX. Step 3: Upload Device pack to CUCM. 0 Updates External Web Chat Web chat is now an additional customer collaboration channel. Upgrading 10. Migration of CAD configuration to Finesse will have to be done manually. I will cover that a little later. It then goes through its motions to add a demo license file. uccx 11 | uccx 11. New Features in Contact Center Express and Enterprise 9. : 210 UCCX CALL FLOW Two Hundred Ten :- job-interview frequently asked questions & answers (Best references for jobs). Cisco UCS B-Series Hardware And Software Interoperability Matrix, Release 2. Compatibility with Terra 0. Retrofitting: Retrofitting is the bringing the structure back to its original strength after damage + further increase in its strength to make it more strong. Whether you are looking for a substitution to Cisco Agent Desktop or a supplement or alternative to Cisco Finesse, you have come to the right place. 0(1) & 10. 0(2) compatibility file, this UCCX 8. Cisco UCCX Tools and Resources Cisco Catalyst 6500 Comparison Contact Center Trainings and Presentations SAN vs NA vs iSCSI Comparison All About Cisco Unity Express Compare Cisco Jabber and Microsoft Lync All About Cisco Unified SRST Data Center and Virtualization - Cisco Knowledge Network. Farlon UCC Desktop will help you harness the skills already in your call center and help you deliver great customer service. Conditions: Compatibility matrix for UCCX version 10. For instance 11. Did a upgrade from 7. 0 upgrade guide and you may get everything you need from it. شرایط و وضعیت پروسه ویزا دائم در حال تغییر است و ممکن است مطالب قدیمی شامل تغییراتی باشد. Polymers for Advanced Technologies is focused to the interest of scientists and engineers from academia and industry who are participating in these new areas of polymer research and development. Verint is a global leader in Actionable Intelligence®. 1100 new installation. Product Portfolio With the right middleware solutions, employees can work quickly and effortlessly so they can free-up time to focus on the things that really matter: providing superior customer service. 2 SU2(a) is not on the supported list for 8. http://www. 6 compatibility matrix should be updated to reflect CUCM 10. 0 compared to previous versions. For UCM compatibility for these PGs, see the UCM Compatibility Guide. 1SR5 x to 9. They are adaptable to suit the mass and compliance of the cartridge, which may employ a moving coil, moving iron, moving magnet or any. b+s Connects for Microsoft Dynamics CRM 4. 该文档贡献者很忙,什么也没留下。. This is a refresh upgrade so you must install a refresh upgrade COP file on UCCX before installing 10. 1(3b)SU2 to 7. Product Portfolio With the right middleware solutions, employees can work quickly and effortlessly so they can free-up time to focus on the things that really matter: providing superior customer service. 2 upgrade | uccx 11. Now you can carry your database with you. x is the QMC Agent Board IQ from Advatel (www. 0 Strategic Troubleshooting UCCE Compatibility Matrix UCCE CVP VISIO Stencil Voice Troubleshooting Lab Vidoes Why Cisco Certifications ?. NOTE: If your CAD system is configured to use Unified CM-based monitoring, the IP Phone See the Cisco IP Phone Agent User Guide and the Cisco Supervisor Desktop User I have installed CUCM. UCCX Installation and Integration with CUCM Cisco Community. Current version of UCCX is 11. Here are some redirects to popular content migrated from DocWiki. 5(1)SU4 na verzi 10. com Upgrades • What Cisco document would you look at to see which version of UC products are supported with one another? Cisco Software Compatibility Matrix • What does COBRAS do? Migrate unity data. Adventures in upgrading to System Release 10. 0 New Features This guide shows the new features in version 9. Check your Java version on the UCCX Compatibility page. : 210 UCCX CALL FLOW Two Hundred Ten :- job-interview frequently asked questions & answers (Best references for jobs). An integrated solution for call recording, quality assurance, workforce management, analytics and reporting. If you don't see your model or not sure which headset is or suitable with your Cisco IP phone contact us via chat, email or call us at 703-766-6363 and we can provide you with details for the most suitable style for your requirements. Einführung in Linux/UNIX – Anhang Wulf Alex 2008 Karlsruhe Copyright 2000–2008 by Wulf Alex, Karlsruhe Permission is granted to copy, distribute and/or modify. 0 and CUCM 10. To maximize productivity, you need to ensure that business apps perform as expected, that data is always available when needed and that performance issues are quickly resolved. phone All - will UCCX 8. Because it is a refresh upgrade the system upgrades the underlying VoS (RHEL-based Voice Operating System) and CCX is down while the system reboots and upgrades the OS. 5(1)SU4 Compatibility Matrix:. Coefficient of the stiffness matrix. Search the history of over 380 billion web pages on the Internet. : the ‘K9’ designator indicates that software is shipped that is subject to export controls (encryption, specifically). The latest SR is compatible with UCCX 12. ZOOM call recording is one critical element of many for capturing the experience of your customers. 0 Updates External Web Chat Web chat is now an additional customer collaboration channel. UCCE-A - Cisco Unified Contact Center Enterprise Administration v11. To maximize productivity, you need to ensure that business apps perform as expected, that data is always available when needed and that performance issues are quickly resolved. CUCM and IM&P probably have to happen in one shot, so, depending on your server count, that could be painful to deal with. It looks like CUCM 9. At a company level, adopting a single repository of up-to-date information allows for better communication. This banner text can have markup. 32900-4 or 7. Cisco UCCX 10. com : ACT! for the Palm. 0(2) compatibility matrix shows yes, but QM 10. Because it is a refresh upgrade the system upgrades the underlying VoS (RHEL-based Voice Operating System) and CCX is down while the system reboots and upgrades the OS. 5(1), CVP 8. 3 posts published by Bsoft Bangalore on August 22, 2011. jsp are not supported. Kostenlos express rip 2. I think UCCX as well, but it's been years since I retired that in my org, so I can't recall (you'd just need to resync JTAPI after both the UCCX and CUCM upgrades). 0 compared to previous versions. Um mehr Farben zu erzeugen, werden mehrere Druckpunkte zusammengefaßt. The ability to run both Finesse and CAD at the same time - a configuration that's not available in Cisco's UCCX 10. It is important to distinguish them and defined them for better understanding. The Cisco DocWiki platform was retired on January 25, 2019. WLC "DHCP Address Assignment Required" Option Wednesday, December 30, 2009 at 11:52PM DHCP address assignment required is one of those check boxes that make you go huh, while you scratch your head, if you don't know how it works. 2 features | uccx 11 release notes | uccx 11 f. 7-2+b1) command-line tools for ASL asmail (2. not used (kept for compatibility reasons with ABAQUS) not used (kept for compatibility reasons with ABAQUS) Coefficient of the mass matrix. Now you can carry your database with you. Hi Support Community. In the compatibility matrix you'll see that only the following DB's are supported: * Oracle 10g R2, Oracle 10g XE Sybase Adaptive Server 12 IBM DB2 8. x environment. (See Compatibility Matrix for CSR 11/10. 5(1) It was released in August 2016. I apologize was in a rush to get out the door when sending this. 6(1)SU1, implying there is no CAD upgrade forced after the SU1 upgrade. 6 | uccx 11 | uccx 11. NOTE: At the time this article was written SU4 was not yet released, and so might not be found in the compatibility matrix. Check CUCM price from the latest Cisco price list 2019. 5(1), and a supported IP Phone. Retrofitting: Retrofitting is the bringing the structure back to its original strength after damage + further increase in its strength to make it more strong. The backdrops are gorgeous Irom start to finish, going from mysterious paper walls with hinls of action shadowed on them,. The current UCCX compatibility matrix lists CAD 10. Kostenlos nuclear pack 2. Cisco Jabber registers with Cisco Unified Communications Manager using SIP. 0 - CCE/CCX the B+S Connects for Microsoft Dynamics button is not displayed. 1SU2 compatiblity matrix missing UCCX 10. Technical Cisco content is now found at Cisco Community, Cisco. Einführung in Linux/UNIX – Anhang Wulf Alex 2008 Karlsruhe Copyright 2000–2008 by Wulf Alex, Karlsruhe Permission is granted to copy, distribute and/or modify. UCCX CAD Troubleshoot Tips. 5 still can integrate with my existing CCX version ? or I also must upgrade my CCX to 10. 5 installation guide does not show UCCX 9. Follow the configuration checklist to set up Cisco Jabber in phone-only mode. 7265 및 8260 제품군과 같은 최신 인텔® 무선 어댑터는 이전 세대의 어댑터와 동일한 ccx 기능을 지원 합니다. 2004754, This article provides the steps to install and upgrade VMware Tools in vSphere. 2 SU2(a) is not on the supported list for 8. 6 | cisco uccx 11. Security and Intelligence mining software. Conditions: Compatibility matrix for UCCX version 10. 0 Compiled by and Additional notes by Marty Griffin - Sunset Learning Institute Unified Contact Center Instructor Contact Center Express: 9. Cisco Unified Contact Center Express (UCCX) 10. 1 Base version as the supported UCCX version. Issuu is a digital publishing platform that makes it simple to publish magazines, catalogs, newspapers, books, and more online. Possibly this is the reason the AXL is not getting authenticated. Cisco UCCE Contact Center 9. ECTOR ECQ13O Q2 C31. It does not appear to be supported. 0 связка herunterladen bei UpdateStar - Smash all stones and blocks, pick up power ups that fall down and keep the ball in the field until all the bricks are destroyed. 0(1) & 10. VoE–UCCX Migration Check CUCM Software Compatibility (Compatibility Matrix). BMW announces iPhone integration compatibility: September 3, 2008: BMW Announces Voluntary Recall Volkswagen introduces the Modular Transverse Matrix (MQB. As any good upgrade goes, it wasn't without some significant drama…. Example: *MODAL DAMPING,RAYLEIGH ,,0. " Calabrio is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with. It looks like CUCM 9. 6(1) and 10. I have the following scenario, UCCX takes a call and gives you 4 options, these 4 options belong to mobile numbers, if an option is selected the call will be sent to the specified mobile number ( currently using a call re-direct step ), this all works fine and either mobile rings and call is answered or call goes to mobile VM. complete these steps: 1. Below is the compatibility matrix detail. Thread Integration UCCX 11. The call manager matrix shows the support to and from upgrade paths using the DMA tool or direct upgrade. Has anyone run into issues using IE 9 with the CAD client using the integrated browser window. and so on are not sent to Unified CM. uccx compatibility matrix The second main factor to consider is the version of Call Manager. Whether you are looking for a substitution to Cisco Agent Desktop or a supplement or alternative to Cisco Finesse, you have come to the right place. UCCX is configured and Feed/Campaign was created automatically on Socialminer. Farlon UCC Desktop will help you harness the skills already in your call center and help you deliver great customer service. x which states that "IM and Presence Service and Cisco Unified Communications Manager software versions must match. But today, every time I try to use that program, It shut down my computer, which reboot from start. Perform these steps in order from the devices in a specific lab environment. 该文档贡献者很忙,什么也没留下。. Hi Support Community. Cisco Headset compatibility: Telephone Headset Compatibility Guide. 0 is a new development release. 5 compatibility matrix cisco ucs cisco uccx 10 ordering guide cisco uccx demo license cisco ucce compatibility matrix cisco uccx ordering guide. Below is a link to the UCCX compatibility guide. In 2017, Threadripper CPUs took this to the next level with 4 fully enabled CCX modules in the implementation. Also, you may want to read the Cisco Location-Based Services 4. Kostenlos express rip 2. The DMA tool just helps bring over your data so its not a 100% scratch rebuild. These files are related to Cisco UCS B-Series Hardware and Software Interoperability Matrix, Release 2. 0(1) & 10. Kostenlos nuclear pack 2. CUCM UCCX CALL FLOW. I selected to have CCX stay on 9. Because it is a refresh upgrade the system upgrades the underlying VoS (RHEL-based Voice Operating System) and CCX is down while the system reboots and upgrades the OS. It introduces two new important features: The ability for the Finesse Agent Desktop to handle inbound email. Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. ©2013 ZIH Corp. But today, every time I try to use that program, It shut down my computer, which reboot from start. Compatibility with Avaya helps our customers have peace-of-mind that they can utilize Calabrio's valuable core applications and interoperate with the latest Avaya solutions. Buy Jaguar S-Type Water Pumps and get the best deals at the lowest prices on eBay! Great Savings Free Delivery / Collection on many items. As this is a new. visible to End User phone screen. It then goes through its motions to add a demo license file. 2004754, This article provides the steps to install and upgrade VMware Tools in vSphere. Current version of UCCX is 11. The requirements for video greetings are as follows:. Previous versions of QM are not generally updated for compatibility with new versions of Unified CM. UCCX COMPATIBILITY MATRIX The second main factor to consider is the version of Call Manager. SPECIFICATIONS AT A GLANCE* *Specifications subject to change without notice. 1100 new installation. CUCM routes call to Unified CCX CTI Route Point (application trigger) 7. The software versions you listed seem to be okay based on the Cisco Wireless Software Compatibility Matrix. This is a refresh upgrade so you must install a refresh upgrade COP file on UCCX before installing 10. UCCX 11 does not have any demo license files on the disk. Follow the configuration checklist to set up Cisco Jabber in phone-only mode. Issuu is a digital publishing platform that makes it simple to publish magazines, catalogs, newspapers, books, and more online. 5(1)SU4 Compatibility Matrix:. WLC "DHCP Address Assignment Required" Option Wednesday, December 30, 2009 at 11:52PM DHCP address assignment required is one of those check boxes that make you go huh, while you scratch your head, if you don't know how it works. Whether you are looking for a substitution to Cisco Agent Desktop or a supplement or alternative to Cisco Finesse, you have come to the right place. 5(1), CVP 8. 6 that IE11-settings can become troublesome. This isn't the case. SPECIFICATIONS AT A GLANCE* *Specifications subject to change without notice. Posts about Compatibility written by burnsie. 5 Compatibility notes: "For the supported software versions of the products used with Cisco Remote Expert Mobile, see the Cisco Contact Center. communication with the agent. permalink embed. not used (kept for compatibility reasons with ABAQUS) not used (kept for compatibility reasons with ABAQUS) Coefficient of the mass matrix. UCCX is not planned to be updated. html •Cisco Unified Communications. For UCM compatibility for these PGs, see the UCM Compatibility Guide. Compatibility Matrix for Unified CCX:. F: +1 847 913 8766. Wanted to confirm that this is indeed still working for UCCX 11. VMware Tools is a suite of utilities that enhances the performance of the virtual machine’s guest operating system and improves management of the virtual machine. 5(1)SU4 na verzi 10. NOTE: If your CAD system is configured to use Unified CM-based monitoring, the IP Phone See the Cisco IP Phone Agent User Guide and the Cisco Supervisor Desktop User I have installed CUCM. Unified CCX selects an available agent and offers call 8. Cisco Voice UC/Collaboration Engineer at CT Network's LLC. The Imagicle ApplicationSuite for Cisco UC offers an all-in-one suite of must-have applications empowering the Cisco Unified Communications & Collaboration for enterprises and small-medium businesses. the upgrade process could be found from UCCX 11. In Structural Engineering, retrofitting, repair and strengthening of structure are most commonly used words. CUIC User Experience Refresh; New Finesse features: New widgets: Recent Call and Recent State. 5 wherein we can upgrade our UCCX 10. Bypass CUCM/Unity hardware check I was trying to install the UC 8. Cisco Call Accounting. 1100 new installation. PC Magazine Tech Encyclopedia Index - Definitions on common technical and computer related terms. Now I noticed that in the Footnote for UCCX 8. Symptom: UCCX 10. pdf nikon d7000 manual mode tutorial. What website does Cisco keep all of it's UC/VMware specifications and compatibility information? § docwiki. Documentation for the Finesse REST API can be found in the Finesse Developer Guide. Behind Cisco Finesse — the New Collaborative Contact Center Desktop from Cisco (27). Compatibility Matrix for Unified CCX:. com account with your WebEx/Spark email address, you can link your accounts in the future (which enables you to access secure Cisco, WebEx, and Spark resources using your WebEx/Spark login). html Data retrieved from databases can be used with the conditional routing capabilities to provide customer profile-based routing and queuing. I think UCCX as well, but it's been years since I retired that in my org, so I can't recall (you'd just need to resync JTAPI after both the UCCX and CUCM upgrades). I have no idea what was changed on the May 29th update. Syn-Apps' software compatibility with PBX Call Manager environments, including Cisco, Mitel, ShoreTel, Avaya and SIP systems. The Contact Center Express Compatibility matrix was updated on May 29th, but does not include CUCM 10. This is a newly created photoshop file and it's not showing a white artboard: After I disable the new welcome screen and use the legacy "create new file" screen, this happens when I create a new artboard/screen:. شرایط و وضعیت پروسه ویزا دائم در حال تغییر است و ممکن است مطالب قدیمی شامل تغییراتی باشد. Link-OS, Print Touch, ZBI-Developer, ZebraDesigner, ZebraLink, ZebraNet and all product names and numbers are Zebra trademarks, and Zebra, the Zebra head graphic and ZPL are. jsp, search. 6 compatibility matrix should be updated to reflect CUCM 10. Includes info on next-generation UC Architecture, JITC certification update, and upgrading to…. Knowing what I know about UCCX and CUCM hand-offs, I honed in quickly on determining if the CSS of the translation pattern could "reach" the UCCX trigger. Update on collaboration tools for Colorado Springs Tech Day 2016. 5 installation guide does not show UCCX 9. 6 | cisco uccx 11. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Did a upgrade from 7. html Data retrieved from databases can be used with the conditional routing capabilities to provide customer profile-based routing and queuing. Below is the compatibility matrix detail. Compatibility Matrix for Unified CCX - DocWiki. 0 Strategic Troubleshooting UCCE Compatibility Matrix UCCE CVP VISIO Stencil Voice Troubleshooting Lab Vidoes Why Cisco Certifications ?. mac free download - macOS Catalina, WinZip Mac, MAC, and many more programs. 0 it will be. View and save CUCM questions & answers asked in interview. 0 není podporován fyzický HW, ale pouze virtualizace. This piece of software can be loaded onto an agents individual workstation and be customised per queue but can also be template based depending on the type of contact centre. • Check the Compatibility Matrix for supported Controller, IOS versions. Do we need to follow the compatibility matrix of UCCX 11. 5(1), CTI OS Desktop 8. Unified CCX Software Compatibility Matrix for 11. 0 - CCE/CCX the B+S Connects for Microsoft Dynamics button is not displayed. Unified CCX Software Compatibility Matrix for 10. 5 | uccx 11. In 2017, Threadripper CPUs took this to the next level with 4 fully enabled CCX modules in the implementation. : 210 UCCX CALL FLOW Two Hundred Ten :- job-interview frequently asked questions & answers (Best references for jobs). While integrating UCCX with an unsupported CUCM might work, there would be no guarrantees that such integrations would be free from errors. Nothing should break with CUC, so you can save that for last. Symptom: UCCX 10. Visually, the game is a scorcher. 0(1) Latest version of the ASR-TTS packages recommended by Nuance can be used. Refer to the Cisco Unified CCX Compatibility Matrix for the list of supported database servers. amyengineer Cisco Call Manager Endpoints, CUCM Features, PLAR, Triggers, UCCX 9 Comments 2013/07/17 3 Minutes You old softie… If you already know how to add a softkey template to a 3905, 8961, 9951 running as a SIP phones, you get a gold star, a free pass, and an opportunity to move along, there's really nothing to see here. 0 Strategic Troubleshooting UCCE Compatibility Matrix UCCE CVP VISIO Stencil Voice Troubleshooting Lab Vidoes Why Cisco Certifications ?. Agent Desktop Software for Cisco UCCX & UCCE. Link-OS, Print Touch, ZBI-Developer, ZebraDesigner, ZebraLink, ZebraNet and all product names and numbers are Zebra trademarks, and Zebra, the Zebra head graphic and ZPL are. 6(1)su1 does force a CAD upgrade. Supported products must be configured according. I think UCCX as well, but it's been years since I retired that in my org, so I can't recall (you'd just need to resync JTAPI after both the UCCX and CUCM upgrades). Cisco IP Communicator 39 10. There used to be a changelog on the compatibility matrix, but is not included anymore. (See Compatibility Matrix for CSR 11/10. Posts about UCCX written by amyengineer. Cisco Unified Contact Center Express (UCCX) is a complete “Contact Center in a Box. 0(1) SU1: * Firefox 24,25 and later. Supported products must be configured according. Cisco Jabber for Windows 10. design and plan a cisco unified ccx and a cisco unified ip ivr. 1(2)SU1 is the newest version that will work with UCCX 8. NovelVox offers optimized call center software for Avaya, Genesys & Cisco unified contact centers to empower agents by equipping them with the right contact center solutions. I can't believe this is happening in 2017, but this UCCX administration suite is garbage. IMO they are likely looking to place the threadripper model on one die, aka double the ccx paths locally, maintain the single paths globally. PC Magazine Tech Encyclopedia Index - Definitions on common technical and computer related terms. Therefore, QM compatibility with Unified CM is limited to the current Unified CM version at the time of release and at least one prior version. شرایط و وضعیت پروسه ویزا دائم در حال تغییر است و ممکن است مطالب قدیمی شامل تغییراتی باشد. Cisco Unified Contact Center Enterprise (Unified CCE) Software Compatibility Guide CVP Compatibility Guide. 6(1)su1 does force a CAD upgrade. Currently on the UCCX compatibility matrix Firefox version for CUIC in 10. WallboardFX is a certified Cisco Compatible product that has completed full Interoperability Verification Testing (IVT) as such you can be confident of it’s performance and applicability with your Cisco CUCM software. Includes info on next-generation UC Architecture, JITC certification update, and upgrading to…. 2 SU2 as a compatible version Conditions: The UCCX 10. Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. All - will UCCX 8. 0) will need to understand the changes in the newest version of Cisco Unified Communications Manager (CUCM) 9. Symptom: UCCX 10.